Workers Celebrate as Global Contact Services Election Affirmed

WEDNESDAY, DECEMBER 10 -- Rank and file members working for Global Contact Services, a multinational company  under contract to the Metropolitan Transportation Authority, which operates a call center for its Access-A-Ride service, cheered as the results of an National Labor Relations Board review of a union election were announced. The NLRB re-affirmed the vote, which had TWU Local 100 winning, with 331 out of 449 votes, the right to represent the call center employees. Local 100 President John Samuelsen called the victory a win for workers at GCS, who recently joined the 15 For All campaign. Most of the workers make less than $12 per hour. TWU Local 100 plans to change that.