Coronavirus Update: Station Agents Will Handle Much Less Cash
TWU Local 100 President Tony Utano, Stations Division Vice President Lynwood Whichard and Division Chair Robert Kelley thanked the MTA for responding to the union’s call to drastically reduce cash transactions in the subway. Station Agents had expressed concern that such transactions were a possible Coronavirus health risk. The union immediately brought these concerns to the MTA, which concurred.
Local 100 President Tony Utano said that the quick action by Whichard and Kelley on behalf of their members will protect them during this crisis. Under the new protocols, Station Agents will direct riders to MetroCard vending machines to buy and replenish MetroCards. The exception will be half-fares for seniors and people with disabilities as those transactions must take place in the booth.