Outstanding Letter from a Rider Says it All

 A letter published in the Staten Island Advance by New Yorker Jean Prabhu talks about the kindness, consideration and professionalism shown by Bus Operators both during the 9/11 attack at now, during the time of the COVID-19 Pandemic.

She says in part, "Now, we face another crisis and transit workers show the same bravery and competence that they showed on 9/11. This time, they repeatedly risk their lives and health for us by showing up. They get our health care workers and delivery people and grocery store workers where they need to be to keep us all going."

Her letter strikes a blow for us as essential workers and explodes the idea that automation can ever come to replace us. You can download a printable copy here.