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Re-Elected (l-r) Pres. John Samuelsen, Adm. VP Angel Giboyeaux, Rec. Secretary Latonya Crisp-Sauray, Sec-Treasurer Earl Phillips

Samuelsen, Stand United Top Four Re-Elected by TWU Membership

The Stand United Slate also won six of the seven Vice President positions.

Click here for the full results from the TWU Local 100 Elections Committee.

Not enough? Click here for the raw counts for each of the 20 ballots.

GCS Call Center Agent Esther Mota, represented by TWU Local 100, details working conditions to the MTA Board last month.

NY Times Covers GCS Contract Fight; Ties Worker Grievances to Fight for $15

NOVEMBER 28 -- The New York Times today ran a comprehensive piece on TWU Local 100's fight to secure decent wages and working conditions for members who toil at the Access-A-Ride call center on Northern Boulevard in Queens, tying their fight to the national push for a $15 living wage for workers. The piece chronicled the pushback by the Union since call center workers voted to have Local 100 as their bargaining agent against the intransigence of management, which has fired many who supported the Union. Management's hard line seems to have softened a bit after we called for a strike vote last month. The CEO of Global Contact Services, Greg Alcorn, who runs the operation, met twice with TWU Local 100 President John Samuelsen last week in an effort to come to a settlement without a strike. The MTA Board has also been aggressively questioning GCS's handling of their contract. GCS has also allowed TWU Local 100 reps onto the property for the first time. Read the Times article here.

MTA Bus Members Ratify New Contract

NOVEMBER 24 -- Local 100 members employed by MTA Bus have ratified their new contract by an overwhelming 95 percent margin. The American Arbitration Association announced the results of the referendum at 3:00 p.m. this afternoon.

The contract covers nearly 2,200 members at MTA Bus as Bus Operators, Maintainers, Maintainer Helpers, Cleaner Helpers, Stock Workers and Assistant Stock Workers.

The wage and benefit package mirrors the gains secured in the TA/OA contract, with raises in every year, full retroactivity, and an impressive array of improved and new benefits.

The contract also brings a major breakthrough on the MTA Bus pension, which has been a massive problem for years, and is far less valuable in comparison to the public pensions covering TA and OA members.

Local 100 President John Samuelsen, who led the Negotiating team for the union, was finally able to punch through management's resistance on the pension issue.

Political Leaders: TWU Veterans Influential in Budget Victory

Some of New York State's most prominent politicians gave credit to the Union's political action achievements in supporting veteran's legislation that has led to a tentative budget deal in Albany. For the past two year, Local 100's Veterans Committee, spearheaded by RTO VP Kevin Harrington, has pushed for legislation that would have allowed US servicemen and women -- without regard to where they served --- buy back up to three years's pension credit. Governor Cuomo vetoed the bill twice - but has now signaled his intent to include the same provisions in next year's NYS Budget. At our Veteran's Appreciation NIght, Assemblyman Peter Abbate, State Sen. Martin Golden, and Brian Maher, chief aide to Assemb. William Larkin, Jr., the prime sponsor of the Veteran's bill, lavished praise on Local 100 as staunch fighters and advocates for all veterans. The video shows the cameraderie in the room and the strong alliance we have built with the legislators.

Health Fair Draws 300

With the MTA-NYCT / TWU Local 100 Health and Wellness initiative continuing, the Union and the MTA held another Health Fair at the 207th Street shop in Upper Manhattan. Over 300 members showed up, taking advantage of the free and confidential screenings as well as the massages. 20 influenza shots were administered. Health information and counseling was also available. A nutritional/healthy cooking series will be piloted on November 19th at the TWU Union Hall at 195 Montague Street in Brooklyn. This will be followed by a series of classes conducted by our medical carriers and others starting in 2016. The 2016 schedule will be published soon. Your health is critical to your job -- take advantage of these opportunities to safeguard it. IB Image

MTA Board is all ears as TWU Rep Dylan Valle discusses the situation at GCS.

TWU to GCS: Time's Running Out

It’s the 9^th inning with two outs for the hired-gun operator of the MTA’s Access-A-Ride Call Center.

Global Contact Services has been running the call center like the owner of a garment factory in the early 1900s. In less than two years, it has fired about 1,200 workers for minor - or simply bogus - transgressions. Some have been canned for supporting the union. Others have been disciplined for reporting late to work – even though they take Access-A-Ride because they have a disability and are unable to ride the subway, which has to be one of the most surreal, ironic and cruel situations you could dream up.

That’s like a cop offering grandma a ride home, and then giving her a ticket for hitchhiking. And by the way, grandma is a crossing guard – and in a wheelchair.

There is hope, however, that this Twilight Zone saga will have a good ending. After aggressive advocacy by TWU Local 100, the MTA chairman two months ago directed NYC Transit’s top executive, the MTA inspector general and the MTA auditor general to conduct thorough analysis of the North Carolina-based company. Speaking Wednesday at the board’s November meeting, Prendergast said the review would soon be completed.

“Time is of the essence,” Prendergast said. “We have heard from the workers about the conditions under which they are working and their urgent need to have these issues resolved.” This is lightning-quick for the MTA. The bureaucracy usually moves at a pace somewhere between a dead turtle and a glacier. The second reason for hope can be found in a statement about GCS that Local 100 President John Samuelsen released to the media Wednesday.

“TWU Local 100’s Executive Board unanimously voted on Nov. 10 to authorize a strike in response to the company’s abject refusal to respect the basic rights of call center workers for more than two years,” Samuelsen said. “I met GCS’s chief executive, Greg Alcorn, last week and we started a dialogue. Based on that meeting, I believe there’s a chance to improve the deplorable working conditions and reach a contract settlement. But if the dialogue breaks off again, we will resume organizing and planning for a strike.” The Call Center workforce is overwhelmingly minority women. After slashing wages after being hired by the MTA a few years ago, GCS now pays them between $9 and $11 an hour. That’s simply not acceptable in NYC in 2015. GCS faces the possibility of having its contact terminated by the MTA and faces a possible strike.

Ninth inning. Two outs. No room for error.

Daily News: Station Agent's Bold Move Saves Rider's Life

NOVEMBER 18 -- In today's Daily News, reporter Dan Rivoli reports on the heroic actions of 18-year veteran Station Agent Ralph Johnson, who jumped down to the tracks and flagged down a train approaching the Franklin Avenue station where a woman had fallen to the tracks. Both are here today to tell the tale. S/A Johnson will be nominated to be a Hometown Hero in the Daily News's ongoing awards program that honors transit workers. Read the article here and if you see Brother Johnson in the field, congratulate him on his save. If you would like to nominate yourself as a Hometown Hero or know someone who should be nominated, the article tells you how to do it.

On Veteran’s Appreciation Night, TWU Thanks Kevin Harrington for His Support of Veterans

TWU Local 100 President John Samuelsen, in front of a crowd of TWU war veterans and their friends and spouses, presented retiring RTO Vice President Kevin Harrington with an award for his dedication to the cause of supporting our veterans. Kevin has worked tirelessly as head of our Veteran’s Committee to push for a pension buy-back bill that would grant civil servants who served in the armed forces the right to buy back up to three years of credited pension service. Just the day before our Veterans Appreciation Night on November 12, Gov. Cuomo announced that he would include a measure funding the credited service buy-back in next year’s New York State budget. Also at the event, prominent New York State legislators who have been dedicated supporters of this fight spoke to our membership. We’ll have photos from the event, up on our website on Monday. Enjoy the video and Kevin’s remarks.

Politico: "Access-a-Ride Dispatchers Threaten to Strike"

NOVEMBER 12 -- In a story that went up on the web early this morning, Politico reported extensively on the two-year fight waged by TWU Local 100 and the workers we represent at the Access-a-Ride call center on Northern Boulevard for fair wages and fair treatment. The story quotes President John Samuelsen as saying, "We haven't set a date [for the strike], but it's coming." Ever since Global Contact Services of Salisbury, NC won the low bid for the Access-a-Ride call center work in 2013 and immediately cut wages by 20% across the board, Call Agents represented by the Union have had grievances that the company has ignored. Adding to the pain of the wage cuts, GCS handed down a draconian disciplinary program, even penalizing handicapped workers for lateness when they were due to get picked up by an Access-a-Ride van that was delayed. Since the union won a representation election at GCS last year, the company has steadfastly refused to bargain, bringing in high-priced lawyers to repeatedly stonewall workers' demands for a contract. Top in the union's demands is a wage of $15 an hour, now on the table statewide as part of Governor Cuomo's decision to better compensate the NYS workforce. While GCS does not technically fall under that umbrella, we are hopeful that our workers -- who are now paid from $9 to $11 an hour -- will see light at the end of the tunnel. Just last month, the MTA Board of Directors, stung by Local 100 members' testimony about appalling conditions at the call center and disregard of workers' rights, called for an MTA investigation into company practices which include a thousand firings since they took over the call center. Read the Politico article here.

Division Chair Willie Rivera briefs operators about the ongoing case.

Court Support for Bus Operator Paul Roper

NOVEMBER 9 -- 15 TWU Local 100 members in uniform joined arrested Bus Operator Paul Roper's family in Brooklyn Supreme Criminal Court today where his case was called and a brief conference was held between his lawyer and an ADA. Also in attendance were TA Surface Vice President JP Patafio, Division Chair Willie Rivera, and Division officers Armando Serrano and Louis Marrero. Mr. Roper was involved in a fatal accident on November 3rd, resulting in the death of a pedestrian. He was arrested and taken to Riker's Island. His family posted bail today. The ADA made no offer in the case, and the judge called for a grand jury to hear the evidence against Mr. Roper. Outside the courtroom, TWU Local 100 TA Surface Division Chair Willie Rivera thanked the Bus Operators and friends who turned out to support our union brother, who is facing charges of leaving the scene of a fatal accident as well as failure to yield in a right of way. TWU Local 100 President John Samuelsen has expressed the union's regret and sent a message of condolence to the family and friends of the deceased.